Target
                                                          Group: 
                                                    The main target group under
                                                    the project is Refrigeration
                                                    Service Enterprises (RSEs)
                                                    technicians, including independent
                                                    technicians, service technicians
                                                    trained on the job, technicians
                                                    belonging to any of the franchisees
                                                    or RAC dealers servicing
                                                    CFC-based refrigeration equipment.
                                                    This also applies to technicians
                                                    belonging to large non-RAC
                                                    industry or organisation,
                                                    including public sector units
                                                    (e.g. railways) using refrigeration
                                                    services.
                                                    
                                                    Training Cells (TC):
                                              A training cell has been established 
                                              in each of the states covered by 
                                              the project. The training cell is 
                                              managed by an Organiser (ORG) who 
                                              manages of unit comprised of a training 
                                              institute (Refrigeration Service 
                                              Enterprise Training Institute: RSET), 
                                              a recruitment partner (REC - Recruiter) 
                                              closely in contact with RAC enterprises. 
                                              The ORG interfaces with the a Regional 
                                              Management Organisation (RMO) – 
                                              there is one overseeing training 
                                              cells in the South and West Region 
                                              and one RMO dealing with training 
                                              cells in the North and East of India. 
                                              These RMOs are responsible for the 
                                              successful implementation of the 
                                              training programme with support 
                                              from the team. The RMOs assure that 
                                              training resources are allocated 
                                              over the board. 
                                                    
                                                    Two complementary
                                                    training routes: 
                                                    The RAC appliance manufacturing
                                                    industry must train their
                                                    dealers/service franchisees/training
                                                    network’ technicians
                                                    in servicing their new products.
                                                    NCCoPP saw a win-win situation
                                                    in reaching out to its target
                                                    group to train by combining
                                                    industry resources with its
                                                    own. NCCoPP thus engages
                                                    industry as well as the training
                                                    cells in the training activities,
                                                    as is demonstrated in Figure
                                                    2. Industry run training
                                                    programmes are provided resources
                                                    based on the extent of RSE
                                                    participation. Further support
                                                    by way of training of trainers
                                                    and handheld training programmes
                                                    (where the experienced facilitator
                                                    guides a fresh trainer during
                                                    the training programme for
                                                    some sessions) for the industry
                                                    trainers is also made available.
                                                    At most of the training programmes
                                                    conducted by the industry,
                                                    around 50% of the technicians
                                                    are from the NCCoPP target
                                                    group and the rest are technicians,
                                                    franchisees and dealers from
                                                    the industry itself. 
                                                    
                                                    NCCOPP TRAINING PROGRAMME
                                                    CONTENTS 
                                                    Focus on hands-on training
                                                    The NCCoPP training programme
                                                    devotes more time to hands-on
                                                    training. However, more general,
                                                    but important aspects, like
                                                    environmental impact of refrigerants
                                                    and servicing practices (including
                                                    retrofitting, and recovery
                                                    and recharging) are also
                                                    covered. Alternative refrigerants
                                                    also receive focus in the
                                                    lecture presentations. Visual
                                                    aids such as videos and colour
                                                    overhead transparencies are
                                                    used for better participant
                                                    attention.
                                                    
                                                    The Refrigeration Service
                                                    Enterprise Training Institutes
                                                    are well equipped with equipment
                                                    to conduct practical training.
                                                    Use of indigenous/affordable
                                                    equipment that meets the
                                                    minimum quality requirements
                                                    for the service of alternative
                                                    refrigerants is demonstrated.
                                                    
                                                  Three trainers/facilitators
                                                    trained through the Training
                                                    of Trainers (ToT) programmes
                                                    conduct the practical and
                                                    theory sessions. Trainers
                                                    for NCCoPP programmes undergo
                                                    several stages of evaluation
                                                    before they are assigned
                                                    the responsibility of facilitating
                                                    at the training workshop.
                                                    Trainers from selected training
                                                    institutes are trained by
                                                    lead facilitators of international
                                                    repute in a ToT programme.
                                                    They then go on to conduct
                                                    a training programme with
                                                    at least two trainee technicians
                                                    in the presence of a senior
                                                    NCCoPP facilitator (handheld
                                                    programmes). Once the trainer
                                                    has reached the required
                                                    level of competence, the
                                                    NCCoPP facilitator/s certify
                                                    the trainers to conduct training
                                                    programmes independently.
                                                    Quality control is maintained
                                                    through regular monitoring
                                                    of training programmes. 
                                                      Participation is usually
                                                        restricted to 28 technicians,
                                                        with a minimum of 22
                                                        participants to ensure
                                                        each participant gets
                                                        time to use the equipment.
                                                      The schedule for training
                                                        programmes is as follows:                                                        
                                                      
                                                        
                                                          | 
                                                           | 
                                                        
                                                        
                                                          | 
                                                             Time 
                                                           | 
                                                          Topic 
                                                           | 
                                                        
                                                        
                                                          |   | 
                                                          DAY
                                                          1  | 
                                                        
                                                        
                                                          09:00 – 9:30   
                                                           | 
                                                          Registration
                                                                and Inauguration  
                                                           | 
                                                        
                                                        
                                                          09:30 – 12:30 
                                                           | 
                                                          
                                                            First
                                                                      Technical
                                                                      Session : 
                                                                      -Environmental
                                                                      Impact
                                                                      of Refrigerants 
                                                                                                                                        -Alternatives to CFC and
    their Characteristics 
    -Handling of HFC 134a Refrigerants   
                                                                    -Servicing of HFC Appliances 
                                                                    -Retrofitting
                                                                  of CFC Appliances with HFC-134a 
                                                            -Questions and Answers 
                                                             
                                                           | 
                                                        
                                                        
                                                          12:30 - 13:00 
                                                           | 
                                                          Video
                                                                on Ozone Depletion  
                                                           | 
                                                        
                                                        
                                                          13:00 – 14:00 
                                                           | 
                                                          Lunch
                                                                Break 
                                                           | 
                                                        
                                                        
                                                          
                                                            14:00 – 16:00 
                                                            & 
                                                            16:15 – 18:15 
                                                           
                                                           | 
                                                          
                                                            Practical Sessions: 2 Rounds 
                                                                  - Servicing of HFC Appliances 
                                                             
                                                            - Tools and Equipment for Servicing 
                                                            - Recovery of Refrigerants 
                                                           
                                                           | 
                                                        
                                                        
                                                          | 
                                                           | 
                                                          DAY
                                                                2 
                                                           | 
                                                        
                                                        
                                                          09:00 – 13:00  
                                                           | 
                                                          
                                                            Second Technical Session: 
                                                                - Indian Scenario for ODS Phase-Out 
                                                                - Service Practices: Do’s
                                                                  and Don’ts 
  - Handling of HC Refrigerants 
  - Servicing of HC-Based Appliances 
                                                          - Retrofitting of CFC Appliances with HCs 
                                                          - Questions and Answers 
                                                             
                                                           | 
                                                        
                                                        
                                                          13:00 - 14:00 
                                                           | 
                                                          Lunch
                                                                Break 
                                                           | 
                                                        
                                                        
                                                          14:00 - 15:30 
                                                            & 
                                                          15:45 – 17:15  | 
                                                          Practical Sessions: 2 Rounds 
                                                                  -  Demo of HC Appliance 
                                                                  - Retrofitting of CFC Appliances with HCs 
                                                                  -  Feedback by Participants 
                                                                  -  Video on Ozone Depletion (if
                                                                  not done on
                                                          first day) 
                                                           | 
                                                        
                                                        
                                                          | 
                                                           | 
                                                          -  Wrap up session and distribution
                                                                  of certificates.  
                                                           |